Dealership personnel are not to remove and/or
reposition head restraints (head rests) backwards in the front seat for any
reason. Nor is the head restraint to be altered in any manner from the "as
received" design. The position of the head restraint is required by law. Repositioning the head restraint
backward may render the vehicle noncompliant with Federal Motor Vehicle Safety
Standards.
Customers should be advised not to remove the head
restraints. The head restraint is part of the seat system that is designed for
occupant protection during a crash event. The seat works together with the head
restraint to help protect occupants from head and neck injury.
Models that have these design requirements include
2009-10 Impala, CTS, Acadia, Traverse, Enclave, and 2010 LaCrosse.
Customers should be advised to change the seatback
recline angle as little as necessary to achieve a more comfortable position
while ensuring the seating position and the head restraint height is positioned
appropriately as described in the owner manual.
Rear seat head restraints also should not be removed
or repositioned unless the ability to do so is described in the owner manual.
- Thanks to Jeanne Barrett

Head
Restraint Installation
Incorrectly
Installed:
A.
Profile of head
restraint angling rearward
B.
Large gap between head
restraint and seat back when head restraint is in fully-down position
Correctly
Installed:
C.
Profile of head
restraint going up on a forward angle
D.
No gap or a small gap
between the head restraint and seatback when head restraint is in fully-down
position

















