Many users may begin to see an error screen while trying to launch the new Global Diagnostic System (GDS) software. (Fig. 8)
(Fig. 8)
GDS uses security as an embedded part of the application. In order to access and open GDS, there is a seven day lease renewal that is issued that allows users to run the program. If you have NOT opened up GDS within the last seven days from TIS2WEB, an error message will appear when attempting to launch the program from the desktop icon.
Fortunately, the solution is simple: logon to GM Global Connect, launch TIS2WEB and open GDS from the TIS homepage. This will renew the lease and you will then be able to launch GDS from the desktop icon.
IMPORTANT: You must launch GDS once every seven days from within TIS2WEB.
In addition, if you have not taken the online GDS training course (16048.26W), it can be found at www.gmtraining.com.
- Thanks to Mike Lontine and Milad Mansour
(Fig. 8)
GDS uses security as an embedded part of the application. In order to access and open GDS, there is a seven day lease renewal that is issued that allows users to run the program. If you have NOT opened up GDS within the last seven days from TIS2WEB, an error message will appear when attempting to launch the program from the desktop icon.
Fortunately, the solution is simple: logon to GM Global Connect, launch TIS2WEB and open GDS from the TIS homepage. This will renew the lease and you will then be able to launch GDS from the desktop icon.
IMPORTANT: You must launch GDS once every seven days from within TIS2WEB.
In addition, if you have not taken the online GDS training course (16048.26W), it can be found at www.gmtraining.com.
- Thanks to Mike Lontine and Milad Mansour
Leave a comment