The TSS Q&A provides answers to common questions received by the ACDelco Customer Support Center.
Q: When calling ACDelco at 1-800-825-5886, what topics are covered by the eBusiness Help Desk at prompt 3?
A: The prompts available when calling ACDelco at 1-800-825-5886 include:
0 - Customer Support Center
1 - Training Website Help Desk
2 - Technical Assistance
3 - eBusiness Help Desk
4 - MechanicNet CRS Program
The eBusiness Help Desk provides a variety of information and support for all of ACDelco's eBusiness initiatives. Select prompt 3 if you have any questions or issues related to:
WISE (Web Integrated Service Environment that links together all aspects of your business)
WISE Connect (online connection with your ACDelco parts supplier)
WIP (WISE Internet Parts catalog)
Turbopart II
GM SI (electronic service information)
TIS2Web (web-based Technical Information System providing vehicle calibrations and scan tool software).
If you have any questions about the TSS program or any current ACDelco activities, contact the Customer Support Center at 1-800-825-5886, prompt 0.
Leave a comment